Terms & Conditions

Acceptance Of Terms

These Terms govern your use of idaartisan.com and our sales channels. By accessing, creating an account or placing an order, you accept these Terms and our Privacy Policy.

Eligibility

You must be at least 18 years old or use the site under supervision of a parent/guardian. You are responsible for keeping your account credentials secure.

Orders & Payments

All orders are offers to purchase subject to acceptance and stock availability.
We reserve the right to cancel or refuse any order (e.g., suspected fraud, incorrect pricing, limited stock).
Prices are shown in GHS unless stated otherwise; taxes and shipping may apply.
Payment methods include Mobile Money, card or other options shown at checkout.

Pricing & Promotions

We aim for accurate pricing; if an error occurs, we will contact you before processing.
Promotions, coupons and flash sales may have limits and can be changed or withdrawn at any time.

Shipping & Delivery

Delivery timelines are estimates. Delays may occur due to courier constraints, weather or other factors outside our control. Title and risk pass to you upon delivery. See our Shipping page for details.

Returns & Exchanges

Our standard return window is 7 days from delivery, subject to eligibility conditions. See the Returns & Exchanges page for the full policy. Certain items are final sale and not returnable.

Product Information

Colours, sizing and materials may vary slightly due to screens, photography or fabric batches. We aim to describe items accurately but minor variations are not defects.

Accounts & Security

You are responsible for activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts for misuse or violation of these Terms.

Intellectual Property

All content on this site (text, images, logos, designs) is owned by Ida Artisan or its licensors. You may not copy or reuse without permission, except for personal, non-commercial use of the site.

Third-Party Links

Our site may link to third-party services; we are not responsible for their content or practices. Use third-party sites at your own risk and review their terms.

Disclaimer & Liability

Our site and products are provided "as is" to the extent permitted by law. Ida Artisan is not liable for indirect or consequential losses. Our total liability for any claim related to a purchase is limited to the amount you paid for that order.

Governing Law

These Terms are governed by the laws of Ghana. Disputes will be handled by the competent courts in Ghana unless otherwise required by applicable law.

Contact Us

Email: support@idaartisan.com
Phone / WhatsApp: +233 24 855 5885
Location: East Legon, Accra, Ghana